We are seeking a highly skilled Business Analyst to join our team, working closely with the CAIDO/AIDO (Chief AI & Digital Transformation Officer / AI & Digital Transformation Officer). In this crucial role, you will bridge the gap between business needs and AI/digital transformation solutions. Your primary responsibility will involve understanding user needs, defining project scope, translating business challenges into actionable AI and digital transformation projects, and ensuring seamless collaboration with development teams to achieve tangible business outcomes aligned with organizational goals.
Key Responsibilities
- Requirements Gathering: Work closely with business stakeholders to elicit and document clear, comprehensive requirements for AI and digital transformation projects. Understand core business processes, identify pain points, and align with strategic objectives.
- Business Process Analysis: Analyze current business processes to identify opportunities for optimization and automation through AI and digital technologies.
- AI Solution Scoping: Collaborate with the AI and Digital Transformation Officer and technical teams to define the scope and feasibility of AI projects, considering factors like resource requirements and potential impact.
- Data Analysis: Analyze data sources and assess data quality to ensure that AI projects have access to reliable and relevant data for model training and decision-making.
- Use Case Prioritization: Evaluate and prioritize AI use cases based on their potential business value and alignment with organizational goals.
- Change Management: Support change management efforts during AI and digital transformation initiatives, including user training and communication strategies.
- User Acceptance Testing (UAT): Coordinate UAT activities, ensuring that AI solutions and digital transformations meet defined business requirements and expectations.
- Project Documentation: Maintain detailed documentation of business requirements, process workflows, and all project-related artifacts.
- Collaboration: Work closely with cross-functional teams, including AI engineers, data scientists, developers, and various stakeholders, to ensure smooth project delivery.
- Research Support: Conduct essential research to support CAIDO/AIDO in preparing AI Strategy Roadmaps or providing advisory on specific AI projects.
Skills & Experience
- Education: A Bachelor's or Master's degree in Business Administration, Computer Science, Data Science, or a related field.
- Business Analysis Experience: Proven experience as a Business Analyst, working on projects related to AI, digital transformation, or broader technology initiatives.
- Domain Knowledge: Familiarity with the industry or domain in which the AI and digital transformation projects will be implemented.
- AI and Digital Transformation Knowledge: A solid understanding of AI technologies, core machine learning concepts, and digital transformation frameworks.
- Data Literacy: Familiarity with data concepts, data modeling, and various data analysis techniques.
- Analytical Skills: Strong analytical and problem-solving skills to effectively identify business needs and recommend suitable AI solutions.
- Communication: Excellent communication and interpersonal skills to interact effectively with stakeholders at all levels and convey complex technical concepts to non-technical audiences.
