SAP administration includes daily system monitoring, processing end-user requests, user and business processes development/training, analysis of system errors, facilitation of error resolution, reporting, testing system changes, managing internal and external relations, and shepherding enhancement / break-fix requests through the request/release/change management process.
This role is also responsible for backing up other SAP related applications
Key Accountabilities
- Serve as Subject Matter Expert for SAP applications, interrelatedness of integrated systems providing direction to site users, partners and internal/external support teams
- End-user support (SAP, TRACK, Barcoding, etc.), including fulfilling requests for data changes (i.e. user accounts/security, equipment master, material master, etc...), answering inquiries, solving issues and facilitating issue resolution
- Ensure proper controls are in place so maintenance can be planned/performed (i.e. DoFA, asset cost center relationships)
- Responsible for processing master data additions/modifications in site maintenance management system, SAP PM
- Maintain master data integrity, identification of data anomalies, data cleansing, and review data viability with data owners.
- Provide on demand reporting to team members and tracking metrics for use in KPI reporting
- Drive process improvements to improve efficiency, effectiveness and integration of related business processes in a highly sophisticated integrated systems environment
- Maintain relationships with:
Site process collaborators and governance teams
Site users
Global Business Services
Third party system vendors
Identify and manage site impact of system changes/upgrades (including enhancements and break/fix requests), performing testing of system changes, in alignment with site priorities, IT&S and the BP change management process
Provide end user training, create/maintain training/user guides
Requirements
- Bachelor's degree in Information Systems, Computer Science, related engineering field, or related refinery experience with SAP PM/ SAP MM
- 5 years experience administration of SAP Materials Management and Services (MM) and Plant Maintenance (PM) in the refining industry
- 5 years experience with maintenance cycles (planning & execution) in a production environment, preferably in the oil & gas industry
- 5 years working experience with electronic maintenance management system software, preferably SAP PM
- 5 years working experience in Purchasing to Pay processes and systems within the SAP (SRM, Ariba) applications in the refining industry
- 3 years intermediate MS Excel and Access programming
Preferred
- Intermediate knowledge SAP MM, SAP PM, SRM, and Ariba
- Knowledgeable in end to end materials management, warehouse management, plant maintenance, and procurement business processes
- Demonstrable ability to work with diverse, multi-functional teams and manage complex multi-functional relationships
- Demonstrates excellent communications and customer service skills
- Exhibits aptitude to perform silent running activities independently with little or no direction
- Strong organization and problem-solving skills
- Proficient in identifying gaps and recommending solutions/improvements based on business requirements/processes
- Demonstrable ability to define requirements and communicate openly and clearly with team members and other collaborators
Join Our Team!
At bp, we provide an excellent working environment and employee benefits such as a great work-life balance, tremendous learning and development opportunities to craft career paths, life and health insurance, medical care package and many others!
We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Don't hesitate to get in touch with us to request any accommodations.
