Business Analyst

About Bay6.ai

Bay6.ai is an enterprise AI solutions company that builds purpose-driven software for automation, insights, and customer engagement. We combine AI/ML, APIs, cloud-native architecture, and intelligent automation to deliver scalable enterprise solutions across Financial Services, Insurance, Healthcare, Retail & E-commerce, Education, and Travel & Hospitality.

At Bay6.ai, you will join a visionary team operating in a mature tech environment with high expectations, rapid iteration cycles, and impactful customer-facing systems.

Role Summary

We're looking for a seasoned Business Analyst (AI Application Scoping & Analysis) to bridge the gap between business needs and AI-powered solutions. You'll work closely with enterprise clients and internal AI/ML, engineering, and product teams to define, scope, and shape high-impact AI applications across multiple industries including Financial Services, insurance, Healthcare, Retail & E-commerce, Education, and Travel & Hospitality.

Key Responsibilities

• Lead business discoveries and requirements elicitation for AI-powered products and enterprise platforms
• Facilitate workshops, interviews, and process walkthroughs with business, ops, compliance, and tech stakeholders
• Document BRDs, FRDs, user stories, acceptance criteria, workflows, and process maps
• Own requirements lifecycle management: traceability, prioritization, change control, and validation
• Translating business objectives into clear, testable functional and non-functional requirements
• Partner with Product Managers to shape backlogs, MVP scope, and phased delivery plans
• Support Agile delivery: backlog grooming, sprint planning, UAT coordination, and release readiness
• Collaborate with AI/ML and Engineering teams to clarify data needs, model inputs/outputs, and system behaviors
• Define business KPIs and success metrics for AI applications and automation initiatives
• Support solution validation through UAT planning, test case reviews, and signoffs
• Proactively identify scope risks, dependencies, assumptions, and delivery gaps
• Contribute to pre-sales discovery, solution scoping, and client presentations as a BA SME

Required Skills & Experience

• 8+ years of experience in Business Analysis roles within product, consulting, or enterprise delivery teams
• Strong command of BA fundamentals:
• Requirements elicitation & documentation
• Stakeholder management
• Process modelling (BPMN / swim lanes / value streams)
• User stories & acceptance criteria
• Traceability & management change
• Experience working on data, analytics, automation, or AI-enabled solutions (hands-on BA capacity, not theoretical)
• Comfort working with technical teams to clarify APIs, integrations, and system behavior
• Strong facilitation and communication skills across technical and non-technical audiences
• Experience in Agile / Scrum / SAFe delivery environments
• Ability to balance business needs with technical constraints and delivery realities
• Domain exposure to one or more: Financial Services, Insurance, Healthcare, Retail & E-commerce, Education, Travel & Hospitality

Nice to Have

• Experience supporting AI/ML use cases (NLP, predictive models, document intelligence, recommendation engines)
• Exposure to enterprise automation (workflow orchestration, RPA, decision engines)
• Consulting background or client-facing delivery experience
• Familiarity with cloud platforms and API-based architecture
• CBAP / PMI-PBA / Agile BA certifications