Business Analyst

Roles & Responsibilities

Documentation:

• Develop and maintain comprehensive process documentation in Confluence for the Technology Vertical.
• Ensure up-to-date management and version control of ALM (Application Lifecycle Management) documentation.

Training: (training specialist OR business analyst) AND (ALM OR Application Lifecycle Management OR Confluence)

• Publish and announce updates, new processes, and enhancements to existing processes through clear and professional communication channels.
• Design and deliver tailored process training programs for new joiners to ensure smooth onboarding.
• Organize and lead ALM tool training sessions for all members of the Technology Vertical, ensuring consistent understanding and application.
• Create engaging training materials, including guides, presentations, and hands-on tutorials.

Continuous Improvement:

• Regularly review and enhance existing processes and training materials to align with organizational goals and best practices.
• Gather feedback from stakeholders to identify areas of improvement and implement necessary changes.

Skills

Educational Background:

Bachelor's in Engineering (B.E.), Bachelor of Computer Applications (BCA), or Master of Computer Applications (MCA) with a strong academic record

Professional Experience:

Over 2 years of hands on experience in process documentation and training delivery

Technical Expertise:

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) and wiki editing tools.

Communication & Presentation:

Exceptional verbal and written communication skills

Skilled in using advanced presentation tools to create impactful and engaging content.