Business Analyst

Job Description:

The Business Analyst will be responsible for defining product

requirements and working closely with engineering teams to

translate business needs into value-driven product features.

The ideal candidate should have a strong understanding of both

business requirements and technology, with the ability to work

closely with stakeholders and engineering teams throughout the

product development lifecycle.

Responsibilities:

Gather and analyze business requirements and translate them

into technical specifications.

Collaborate with stakeholders to prioritize features and define

the product roadmap.

Conduct market research and competitor analysis to identify

opportunities.

Create user stories, workflows, and detailed requirement

documentation.

Work with engineering teams to ensure successful delivery of

product features

Required Skills:

Strong analytical and documentation skills.

Experience with tools like Confluence, Jira, and wireframing

tools.

Knowledge of CPaaS systems and emerging trends in

communication technologies.

Industry background:

CPaaS, CCaaS, AI Bots , Email or Telco.

Experience:

5+ years of experience in product management or business analysis,

preferably with experience working closely with technology and

engineering teams.