Job Title: Business Analyst and Inside Sales Executive IT Managed Services (Renewals & Account Management)
Company: Danush Systems and Solutions (www.danush.com)
Location: Bangalore
Experience Required: 12 Years
Job Type: Full-Time
About Danush:
Danush is a global leader in digital transformation and enterprise IT solutions. We deliver innovative, scalable, and sustainable services that empower businesses to thrive in a digitally connected world. Our portfolio spans ERP, cloud, managed services, and more driven by a commitment to customer success.
Role Summary:
As a Sales Executive at Danush, you will be responsible for managing and renewing contracts for our IT Managed Services portfolio. This role is client-facing and revenue-focused, emphasizing strong relationship management, cross-selling of value-added services, and customer retention. Ideal for someone early in their sales career with a passion for technology and client engagement.
Key Responsibilities:
- Drive the renewal cycle of managed service contracts across assigned existing client accounts.
- Build and maintain strong, long-term relationships with key stakeholders in client organizations.
- Understand client business needs and identify opportunities to upsell or cross-sell additional services.
- Collaborate with the delivery and technical teams to ensure alignment of services and customer expectations.
- Track, manage, and report on renewal pipeline and ensure timely closure of renewals.
- Deliver accurate and timely proposals and pricing in line with Danush's service catalog and policies.
- Maintain updated records in CRM systems and provide sales reports to leadership.
- Act as a trusted advisor by keeping clients informed on new services, enhancements, and solutions from Danush.
Required Skills and Experience:
- Bachelor's degree in Business Administration, IT, Engineering, or a related field.
- 12 years of experience in sales, preferably in IT Managed Services or enterprise IT solutions.
- Proven ability to manage client accounts, renew contracts, and deliver strong customer service.
- Strong verbal and written communication skills.
- Familiarity with CRM systems (e.g., Salesforce, Zoho) and Microsoft Office tools.
- Basic understanding of IT infrastructure, cloud, ERP, or managed services is a strong advantage.
Preferred Qualifications:
- Experience working in a B2B technology sales environment.
- Knowledge of IT service management practices (e.g., ITIL framework).
- Previous exposure to SAP, Oracle, or other enterprise technology environments.
Why Join Danush
- Work with a high-growth global IT leader.
- Engage in impactful projects with Fortune 500 clients.
- Competitive compensation + performance-based incentives.
- Continuous learning and professional development.
- Collaborative and inclusive culture.
