About the Role
We are looking for a Business Analyst with experience to support the definition, documentation, and delivery of high-quality digital gaming products and platform solutions. You will act as a key bridge between the client's business stakeholders and our internal technical teams, ensuring requirements are understood, validated, and translated into clear development tasks.
Key Responsibilities
- Gather, analyze, and document business and functional requirements.
- Facilitate workshops, interviews, and discovery sessions with client stakeholders to understand business goals and user needs.
- Create and maintain product requirements artifacts, such as:
- Business Requirements Documents (BRDs)
- Functional Specifications (FS)
- User Stories & Acceptance Criteria
- Process Flows & Data Flow Diagrams
- Collaborate with Product Owners, UX Designers, Tech Project Manager, and other internal teams to ensure successful product delivery.
- Support backlog management, sprint planning, and prioritization activities.
- Perform gap analysis on current vs. desired system behavior.
- Assist in defining KPIs, success metrics, and reporting needs.
- Participate in UAT planning and execution, helping validate requirements against delivered features.
- Track and communicate requirements changes, risks, and impacts throughout the project lifecycle.
- Ensure compliance with regulatory, responsible gaming, and jurisdictional requirements where applicable.
Required Skills & Experience
- 2–5+ years of experience as a Business Analyst or similar role
- Familiarity with API-based systems, backend platform workflows, and data structures.
- Proficiency with requirement management and documentation tools (e.g., Jira, Confluence, Figma).
- Strong analytical and problem-solving skills with the ability to translate complex concepts into clear deliverables.
- Excellent communication(Chinese and English), stakeholder management, and workshop facilitation skills.
Nice-to-Have
- Experience with B2B platform solution, KYC/AML systems, CRM platforms, or data analytics tools(eg, mixpanel).
- Knowledge of multiple regulatory markets (e.g., MGA, UKGC, Ontario, US States).
- Understanding of RTP configurations, bonus engines, or odds/pricing feeds.
- SQL or data querying skills for validation and analysis.
Personal Attributes
- Detail-oriented and organized.
- Collaborative mindset with ability to work cross-functionally.
- Strong sense of ownership and accountability.
- Comfortable working in a fast-paced, changing environment.
