Job Description
Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
- In-Depth Knowledge of OGL Renewals: Knowledgeable OGL renewal processes. Understands both the historical and current dynamics of the business, provide valuable insights and contribute to the smooth running of the team.
- Process Documentation for Efficiency: Actively developing and maintaining process documentation, which plays a key role in supporting the efficiency of OGL renewals. By formalizing processes, candidate ensures that the team operates with clear, standardized guidelines, reducing potential errors and increasing overall productivity.
Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. Relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 0 - 2 years relevant work experience.
Responsibilities
Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.
- Cross-Functional Liaison and Support: Acts as a key liaison between the OGL Renewals team and Sales Operations, as well as an area expert in the various applications used to support the business. Provides support to the OGL reps, helping to ensure accuracy across critical stages of the renewal processfrom pricing and contracting to booking. This ensures a seamless workflow and minimizes potential disruptions.
- Operational Continuity and Support: By supporting OGL reps and other stakeholders in navigating technical and process-related challenges, candidate ensures operational continuity and reduces friction in the renewals process. Ensures that the team is able to focus on their core responsibilities, with minimal interruptions due to system or process issues.
Qualifications
Career Level - IC1
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