Roles & Responsibilities
About the Role
We are seeking a strategic thinker with a strong research background to
serve as a key partner for our Marketing and Sales teams.
In this role, you will go beyond surface-level signals to connect disparate
dots and generate insights. Your goal is not just to find data, but to translate
it into simple, compelling stories that drive department goals and business
impact. You will generate strategic insights from diverse intelligence
sources, conduct OSINT investigations to identify fraud risks, and monitor
online platforms to detect malicious activities.
Key Responsibilities
Conduct in-depth investigations to identify fraud methods and
malicious activities across web and mobile platforms (social media,
forums, apps, and the darknet)
Sift through vast amounts of open-source data, distinguishing
high-value threats from general low-level noise
Review monitoring alerts and analyze adversarial tactics to understand
systemic fraud behaviors
Produce detailed reports that convert complex findings into clear
insights and actionable recommendations for stakeholders
Document processes, record examples for use in marketing collateral
Ownership of the insights hub in MindTickle
Required Skills & Experience
Fluent English with exceptional written and verbal skills; ability to turn
technical data into a narrative
Strong instinct for identifying high-value information from
unconventional sources with extreme attention to detail
Proactive, curiosity-driven, and capable of independent work within a
collaborative, high-trust environment
Comfortable learning new intelligence tools
High discretion when handling sensitive information
Advantage
SQL experience is a strong plus. Must be comfortable learning new
intelligence tools
Experience with payment fraud or familiarity with fraud-specific
terminology (e.g., carding, configs)
Knowledge of web intelligence (WEBINT) and OSINT, including social
media, apps, and the dark web
Experience with multiple languages
Experience
Skills
- Primary Skill: Business-Analysis
- Sub Skill(s): Business-Analysis
- Additional Skill(s): Business Analysis (Software)
About The Company
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Krakw, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
