Building Operations
Jones Lang LaSalle Property Consultants (India) Pvt. Ltd. is seeking a Building Operations, Facilities Services Professional to join our team as a Facility Coordinator. This role is crucial for assisting in and delivering services in accordance with the comprehensive Integrated Facility Management (IFM) contract between JLL and our client, focusing on continuous improvement and operational excellence.
What this job involves:
POSITION GOALS:
- To assist and deliver services in accordance with the comprehensive IFM contract between JLL & Client.
KEY RESPONSIBILITIES:
Site Operations:
- Achieve targets established by the Assistant Facilities Manager, with a strong focus on continuous improvement.
- Ensure the achievement of key performance indicators (KPIs) and service level agreement (SLA) targets.
- Promote open, constructive, and collaborative relations with superiors, subordinates, peers, and clients.
- Take ownership of day-to-day administration, including generating various reports/MIS for management.
- Ensure an adequate supply of consumables/materials and services for proper operations and manage supply and service contracts as approved by the client.
- Maintain appropriate stock levels of all consumables to ensure smooth operations and escalate in time to ensure stock availability.
- Maintain appropriate levels of petty cash to support FM operations.
- Process vendor invoices in alignment with client finance processes.
- Contribute to weekly FM meeting minutes and to the monthly management report for the client, as well as other required reports.
- Deliver agreed initiatives as per client and JLL initiatives roadmap.
- Assist FM (Move) in inspecting churn and move works, including those performed during night time or weekends.
KEY PERFORMANCE MEASURES:Leadership:
- Ability to work effectively with multiple teams.
- Set examples within the team.
- Monitor personal performance measures and achieve results.
Experience:
- Diploma / Degree with experience in Soft Services management.
- 4-6 years of experience in developing, implementing, and maintaining Soft Services Operations.
Required Skill Set:
- Proficiency with Microsoft Word, Excel, and PowerPoint.
- Good command of verbal and written English.
- Ability to meet tight schedules and deliver high quality of work.
- High level of communication and interpersonal skills.