Builder site lead

Company Description Zoop Money is a fast-growing fintech company focused on making APF-based home loans accessible to every home buyer in India through a multi-lender platform. The team is driven by transparency, speed, and customer-centric design, ensuring that every product and experience is clear and easy to understand. With a mission to simplify home ownership, Zoop Money aims to make home financing as straightforward as personal loans. Team members are encouraged to take ownership, challenge the status quo, and solve complex problems in innovative ways. The long-term vision is to become the trusted financing partner for home buyers across real-estate sales in India.

Role Description The Builder Site Lead is a full-time, on-site role based in Bengaluru, responsible for owning and managing relationships with builders and real-estate partners. This role involves coordinating with builder sales teams, understanding project-specific financing needs, and ensuring seamless integration of Zoop Money's home loan solutions at the project site. The Builder Site Lead will oversee day-to-day operations at assigned sites, including tracking lead flow, monitoring conversion, resolving customer queries, and escalating operational issues when needed. The role also includes collaborating with internal product, credit, and operations teams to improve processes, support new initiatives, and maintain a high standard of customer experience. The Builder Site Lead will regularly report performance metrics, provide market feedback, and contribute to strategies that deepen builder partnerships and drive business growth.

Qualifications

• Strong relationship management and stakeholder coordination skills, with the ability to work closely with builder sales teams and internal cross-functional partners.
• Experience in sales or business development in fintech, banking, housing finance, or real estate, with proven ability to drive conversions at on-site locations.
• Operational and organizational skills, including handling site-level processes, tracking metrics, and resolving customer and partner issues efficiently.
• Excellent communication and interpersonal skills, with the ability to explain complex financing options in clear, simple language.
• Analytical mindset and basic comfort with data and reporting tools to monitor performance and identify opportunities for improvement.
• Ability to work independently, take ownership, and thrive in a fast-paced, high-growth environment.
• Bachelor's degree in Business, Finance, Marketing, or a related field; an MBA or equivalent post-graduate qualification is an advantage.
• Prior experience working with builders, channel partners, or on-site sales teams in Bengaluru or other major cities is a strong plus.