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Build Your Global Career International Voice Process

0-5 Years
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Job Description

  • Handle only international voice-based customer support through inbound and outbound calls.
  • Assist customers with inquiries, troubleshooting, and resolving issues related to products and services in Healthcare, Retail, Banking, and Tech Support sectors.
  • Maintain professionalism and empathy while interacting with customers from diverse cultural backgrounds.
  • Document customer interactions accurately in CRM systems and escalate unresolved issues to appropriate teams.
  • Ensure adherence to company policies, service guidelines, and data privacy regulations during customer interactions.
  • Achieve individual and team goals related to customer satisfaction, quality, and productivity.
  • Stay updated with product knowledge, industry trends, and compliance requirements.
  • Adapt quickly to changing processes and customer needs in a fast-paced environment.

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

IZee Manpower is well established Recruitment outsourcing company providing services in the area of Talent Sourcing. Incepted in 2005, IZee provides high end HR placement and consulting services and work for all levels across the breadth of manpower hierarchy across multiple locations in IT & Engineering domains

Job ID: 126963167