Job Title: Broadcast IT & Technical Support Executive
Job Summary:
We are looking for a technically sound and proactive Broadcast IT & Technical Support Executive to manage and support Video Servers, Automation Systems, Newsroom NRCS, Network Infrastructure, Hardware Support, and Graphics (Online/Offline) operations. The candidate will ensure smooth functioning of broadcast and newsroom technical systems with minimal downtime.
Key Responsibilities:
1. Video Server Management
- Monitor and maintain video servers used for content ingest, playout, and archiving.
- Troubleshoot server-related issues and ensure seamless media availability.
- Coordinate with editorial and production teams for media access and management.
2. Automation System Support
- Manage broadcast automation systems for smooth channel playout.
- Schedule and monitor playlists and transmission logs.
- Identify and resolve automation-related technical faults.
3. Newsroom NRCS Support
- Provide technical support for Newsroom Computer Systems (NRCS).
- Assist editorial teams with rundowns, scripts, and troubleshooting systems.
- Ensure integration between NRCS, automation, and video servers.
4. Network Support
- Monitor LAN/WAN connectivity across newsroom and broadcast floors.
- Troubleshoot network issues impacting production and playout systems.
- Coordinate with IT vendors for advanced network-related concerns.
5. Hardware Support
- Install, configure, and maintain desktops, workstations, and peripheral devices.
- Diagnose and repair hardware faults.
- Ensure regular system health checks and preventive maintenance.
6. Graphics (Online/Offline) Support
- Provide technical assistance for graphics systems used in live and non-live production.
- Ensure smooth integration of graphics with newsroom and automation systems.
- Troubleshoot rendering, template, and output-related issues.
Required Skills & Qualifications:
- Bachelor's degree in IT, Electronics, Broadcast Technology, or related field.
- 25 years of experience in broadcast IT / media environment preferred.
- Strong understanding of video servers, automation systems, and NRCS.
- Knowledge of networking fundamentals (TCP/IP, switching, routing).
- Familiarity with broadcast graphics systems.
- Strong troubleshooting and problem-solving skills.
- Ability to work in rotational shifts in a 24x7 broadcast environment.
Preferred Skills:
- Experience in TV news channel operations.
- Knowledge of media file formats and playout workflows.
- Vendor coordination and technical documentation skills
