Branch Solutions Intern

Company: Social Saga

Location: Bangalore | On-site

Employment Type: Full-Time Internship

Duration: 6 Months

Internship Type: Paid Internship

Job Summary:

Social Saga is looking for a proactive and creative Branch Solutions Intern to join our team for a 6-month paid internship. The ideal candidate should have a strong interest in social media, marketing, client management, and content creation, along with good communication and organizational skills.

This internship is an opportunity to gain hands-on experience in client servicing, social media management, campaign planning, and copywriting, while working closely with the marketing and creative teams on real client accounts.

Key Responsibilities:

Client Management:

• Assist the team in understanding clients brands, including their values, mission, vision, products, and target audience.
• Support the team in preparing and presenting monthly content calendars and campaign concepts to clients.
• Assist in coordinating with clients to collect and document feedback on content calendars, designs, and campaigns.
• Ensure client feedback is accurately communicated to the relevant internal teams.
• Assist with regular client communication and follow-ups as required.
• Build a professional and positive relationship with clients while representing Social Saga.

Social Media Management:

• Work closely with the Marketing Team to brainstorm social media campaigns and content ideas for different brands.
• Assist in planning and scheduling content across platforms such as Instagram, Facebook, LinkedIn, and X (Twitter), along with YouTube and Threads when required.
• Assist in managing monthly content calendars and ensuring content is posted according to the planned schedule.
• Research current affairs, topical events, trending conversations, and relevant industry topics to identify content opportunities for clients.
• Keep up with the latest social media trends, viral Reels, formats, and content ideas and identify opportunities to leverage them for client brands.
• Monitor social media trends and competitor activity to support content and campaign planning.
• Assist the team in tracking content performance and gathering basic insights when required.

Basic Copywriting:

• Assist in writing short and engaging copy for social media posts, campaigns, and topical content.
• Develop basic captions and content ideas that align with the brand's tone and communication style.
• Assist with basic blog writing for selected clients when required.
• Use AI tools such as ChatGPT and Claude responsibly to support research, ideation, and content development where appropriate.

Requirements:

• Strong interest in social media, digital marketing, content, and client management.
• Good written and verbal communication skills.
• Basic understanding of social media platforms, particularly Instagram, Facebook, LinkedIn, and X (Twitter).
• Good understanding of current social media trends and popular content formats.
• Strong creative and ideation skills.
• Good attention to detail and organizational skills.
• Ability to understand and communicate client requirements accurately.
• Willingness to learn, take feedback, and work in a fast-paced creative environment.
• Ability to manage multiple tasks and meet deadlines.
• Candidates with relevant academic, freelance, personal, or internship experience are welcome to apply.

Preferred Qualifications:

• Prior internship, freelance, academic, or personal experience in social media, digital marketing, content creation, client servicing, or copywriting.
• Basic knowledge of social media management and content planning.
• Experience creating social media captions, posts, or campaign ideas.
• Familiarity with social media trends, viral content, and current affairs.
• Pursuing or recently completed a degree or course in Marketing, Mass Communication, Journalism, Business, Media, or a related field is an advantage.
• Ability to work on-site in Bangalore and collaborate effectively with diverse teams.
  

Key Skills:

Client Management | Social Media Management | Digital Marketing | Content Planning | Campaign Ideation | Copywriting | Communication | Social Media Trends | Research | Time Management

Company Description:

Social Saga is a creative digital marketing agency focused on breaking stereotypes and elevating brands to the next level. The team offers end-to-end branding services including logo design, branding and packaging, website development, and social media and performance marketing. Social Saga also supports clients with email marketing to drive engagement and growth. The agency emphasizes bold, innovative ideas and collaborative partnerships to help brands start and scale their journeys effectively.