Branch Operations & Service Manager
Branch Operations & Service Manager
Skill Lab Services- Posted 12 hours ago
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Job Description
Roles and Responsibilities :-
Minimum 2 to 4 years of experience, preferably in Financial Services/Banking/FMCG/NBFC
- Walk-in Customer management & query resolution
- Cash collection, deposition & maintenance of the accurate records
- Loan Closure cases updation & closure
- Reconciliation of Bank Account - open items
- Coordination with RTO / local authorities for Trade License Renewal
- Timely updation of Receipts, RC to Core Systems & reconciliation
- Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards
- Monthly audit of receipts updated and received from collection team
- Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections
- Record Keeping and Admin Activities
- Ensure 100% Compliance of Process and policies
- Ensure achievement of targets for:
- PI & Charges collection for the branch
- Cross sale of Insurance & Lead generation
- Conduct Service Camps at Branch & Non-Branch locations
Minimum 2 to 4 years of experience, preferably in Financial Services/Banking/FMCG/NBFC
More Info
Key Skills
Empanelment of new brokers
Receipts RC to Core Systems reconciliation
Monthly audit of receipts
PI Charges collection
Coordination with Brokers for sale of Repossessed Vehicles
Conduct Service Camps
Walk-in Customer management
Loan Closure cases updation
Cash collection deposition
Cross sale of Insurance
Trade License Renewal
Reconciliation of Bank Account
Admin Activities
Coordination with RTO local authorities
About Company