Job Requirements
Navigate to URL to fetch1. Loan Processing & Documentation
- Scrutinize and verify loan application documents for completeness and accuracy.
- Ensure timely login of files into the system and coordinate with credit and legal teams.
- Manage document collection, validation, and storage as per company policy.
- Compliance & Risk Management
- Ensure adherence to internal policies, regulatory guidelines, and audit requirements.
- Monitor KYC compliance and flag discrepancies.
- Support internal and external audits with required documentation and clarifications.
- Audit Responsibilities
- Maintain audit-ready documentation and records for all operational activities.
- Coordinate with internal audit teams during periodic and surprise audits.
- Address audit observations and ensure timely closure of audit points.
- Implement corrective actions and process improvements based on audit findings.
- Ensure branch operations are aligned with company's SOPs and regulatory norms.
- Customer Service & Coordination
- Act as a point of contact for customer queries related to documentation and disbursal.
- Coordinate with sales, credit, legal, and technical teams for smooth file movement.
- Ensure timely communication and updates to customers and stakeholders.
- Disbursal & Post-Disbursal Activities
- Manage pre-disbursal checks and ensure compliance with sanction terms.
- Coordinate with central disbursal teams for timely fund release.
- Handle post-disbursal documentation, insurance, and registration follow-ups.
- MIS & Reporting
- Maintain and update daily/weekly/monthly MIS for operational activities.
- Share reports with the Ops Head and other stakeholders as required.
- Highlight bottlenecks and suggest process improvements.
- Team Support & Training
- Support junior team members in understanding processes and resolving issues.
- Conduct periodic training on documentation, compliance, and system updates.
Job Descriptions
Work Experience
4-6 years
