Job Requirements
Job Description
Job Title Branch Operations Manager- MBL
Place of work Mumbai
Business Unit Retail Banking
Function Micro Business Loans
Job Purpose
Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship
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Roles & Responsibilities
- Responsible for managing Micro business loan Disbursement.
- To maintain TAT & Quality of the files at the time disbursement
- Checking and disbursement of MBL cases on system based on the Company policy and parameters
- To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work
Managerial & Leadership Responsibilities
- Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
- Attract & retain best-in class talent to meet Bank's rapid growth targets
Educational Qualifications
Graduate Any
Post Graduate Any (Optional)
Experience: Minimum of 3 Years of experience in Operations/ Customer Service.
