Branch Operations Executive

Nippon India Mutual Fund Nimf

Bengaluru

1-4 Years

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Posted a month ago
Over 100 applicants

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Job Description

Operational Leadership:Oversee all aspects of branch operations, including customer service, inventory management, administrative processes, and daily activities
Develop and implement strategies to enhance operational efficiency, streamline processes, and optimize resource allocation
Team Management:Supervise and provide guidance to branch staff, including administrative personnel, customer service representatives, and support teams
Foster a positive and collaborative work environment that encourages teamwork, professional growth, and exceptional performance
Customer Service Excellence: Ensure that customer service standards are consistently met or exceeded, addressing customer inquiries, concerns, and feedback in a prompt and satisfactory manner
Implement customer-centric initiatives to enhance customer satisfaction and loyalty
Process Improvement: Identify areas for process improvement within the branch and recommend and implement innovative solutions to enhance operational effectiveness
Conduct regular assessments and audits to ensure compliance with operational procedures and policies
Financial Management: Monitor branch financial performance, budgets, and expenses, making informed decisions to optimize cost-effectiveness and revenue generation
Prepare financial reports and analyses to provide insights into branch performance

More Info

Job Type:

Permanent Job

Industry:

Financial Services

Role:

Retail Branch Operations

Function:

Banking

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Nippon India Mutual Fund Nimf

With 134 years of global expertise and over 25 years of experience in the Indian asset management space, Nippon India Mutual Fund is one of the largest asset managers in India. Our reputation has strong foundations of being trusted to yield sustainable results with our process-driven approach of recognizing, rationalizing, researching and leveraging risks. Our Pan-India network of nearly 250 + locations as on 31st December 2023, aims to consistently delight our investors with one of the widest range of products and services, comprehensive risk management, and a corporate governance policy with a sharp focus on performance and the goals to be achieved. We exude professionalism with our long-term competitive advantages that include transparency, objectivity, high quality of service, and trust. These attributes allow us to create the best experiences for our investors, minimizing their risks and help them focus on their goals of the future.

Job ID: 122884965

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