Branch Operation and Service Manager
Branch Operation and Service Manager
Skill Lab Services- Posted 21 hours ago
- Be among the first 10 applicants
Job Description
Roles and Responsibilities :-
Minimum 2 to 4 years of experience, preferably in Financial Services/Banking/FMCG/NBFC
- Walk-in Customer management & query resolution
- Cash collection, deposition & maintenance of the accurate records
- Loan Closure cases updation & closure
- Reconciliation of Bank Account - open items
- Coordination with RTO / local authorities for Trade License Renewal
- Timely updation of Receipts, RC to Core Systems & reconciliation
- Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards
- Monthly audit of receipts updated and received from collection team
- Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections
- Record Keeping and Admin Activities
- Ensure 100% Compliance of Process and policies
- Ensure achievement of targets for:
- PI & Charges collection for the branch
- Cross sale of Insurance & Lead generation
- Conduct Service Camps at Branch & Non-Branch locations
Minimum 2 to 4 years of experience, preferably in Financial Services/Banking/FMCG/NBFC
More Info
Key Skills
Loan closure
Audit of receipts
About Company
Skills:
Lead Generation, Conduct Service Camps, Walk-in Customer management, Empanelment of new brokers, Loan Closure cases updation, Cash collection deposition, Receipts RC to Core Systems reconciliation, Record Keeping, Cross sale of Insurance, Query Resolution, Monthly audit of receipts, Trade License Renewal, Reconciliation of Bank Account, PI Charges collection, Coordination with Brokers for sale of Repossessed Vehicles, Admin Activities, Coordination with RTO local authorities