- Profit & Loss and Balance Sheet Management of the branch
- Tracking and monitoring daily productivity and book movement of the
- branch
- Ensure Branch headcount budget are on-board
- Adherence of YES Values driven via Yes Personality standards & Work
- commitment
- Ensure Role clarity to employees in the branch and manage attrition
- Ensure that the BEST template is fully updated
- Ensure that BELT is conducted on timely basis
- Comply with Bank's policies and processes
- Conduct customer engagement programs and marketing events.
- Drive Employee Engagement activities in the branch
- Thorough knowledge of daily banking operations and products and
- services
- Timely communication of relevant information to the Branch employees
- for the smooth functioning of the Branch
- Ensure timely escalation of issues impacting business and appropriate
- solutions to address the concerns
- Ensure comprehensive compliance with all regulatory and statutory
- requirements as relevant for the branch and for various product and
- services
- Awareness of ISO 9001:2000 standards & meet/exceed set quality
- parameters conforming to the standards
- Ensure timely submission of MIS reports
- 100% allocation of Service RM codes and quarterly review.
- Training of KYC/AML on a monthly basis.
Proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval.
