Branch Manager Swadesh Banking

Group Company: AU Small Finance Bank Limited

Designation: Branch Manager Swadesh Banking

Office Location:

Position description: Responsible for managing branch operations, driving business growth, and ensuring customer satisfaction in Swadesh Banking branches.

Primary Responsibilities

• - Manage branch operations
• Drive business growth
• Ensure high service standards
• Manage customer relationships
  
  

Additional Responsibilities

• - Support branch acquisition targets
• Coordinate with product and operations teams
• Maintain MIS and reports
  
  

Reporting Team

• Reporting Designation:
• Reporting Department:
  
  

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score: Minimum 55%
• Institution tier: Tier 1 / Tier 2
  
  

Required Certification/s: NA

Required Training/s: Branch Management, Customer Service

Required Work Experience

• Industry: Banking, Financial Services
• Role: Branch Management, Customer Service
• Years of experience: 5 to 10
  
  

Key Performance Indicators: - Business growth

• Customer satisfaction
• Compliance adherence
• Operational efficiency
  
  

Required Competencies: - Leadership

• Customer Orientation
• Business Acumen
• Communication
  
  

Required Knowledge: - Branch operations

• Banking products
• KYC norms
  
  

Required Skills: - Interpersonal skills

• MS Office
• CRM usage
  
  

Required Abilities

• Physical: NA
• Other: Leadership, Decision-making
  
  

Work Environment Details: Branch-based, customer-facing

Specific Requirements

• Travel: Minimal (local marketing)
• Vehicle: Two-Wheeler Vehicle
• Work Permit: Must be authorized to work in India
  
  

Other Details

• Pay Rate: Fixed + Incentives
• Contract Types: Full-time, Permanent
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation: