Company Description Indo European is a student-focused overseas education consultancy specializing in guiding learners toward suitable international study options. The organization partners with reputable universities and colleges across major study destinations to offer a range of academic pathways. Indo European emphasizes ethical counseling, transparent processes, and end-to-end support from course selection to visa filing. The team works to simplify complex admission and immigration procedures so students and families can make confident, informed decisions. Indo European values professionalism, integrity, and a strong commitment to student success.
Role Description The Branch Manager – Study Abroad will lead the Jalandhar branch, overseeing daily operations, counseling quality, sales performance, and team coordination. This is a full-time, on-site role. The person in this position will manage and mentor counselors, set targets, track conversions from inquiries to admissions, and ensure excellent service standards for students and parents. Responsibilities include organizing student counseling sessions, reviewing applications, coordinating with admissions and partner institutions, and monitoring documentation and visa processes. The Branch Manager will handle branch-level marketing and outreach activities, such as seminars, school/college visits, and local campaigns, while maintaining accurate reporting, compliance with company policies, and high levels of customer satisfaction.
Qualifications
- Proven experience in branch management, center management, or team leadership, ideally within overseas education, education services, or related counseling domains.
- Strong student counseling and advisory skills, with the ability to understand academic goals, recommend suitable study destinations, and explain admission and visa processes clearly.
- Sales and business development abilities, including managing targets, improving conversion rates, and driving branch revenue through ethical and student-centric practices.
- Operational and administrative skills to oversee daily branch activities, resource planning, documentation, reporting, and compliance with organizational guidelines.
- Excellent communication, presentation, and interpersonal skills to interact effectively with students, parents, institutions, and internal teams.
- Ability to lead, motivate, and develop a diverse team, foster a collaborative work environment, and resolve conflicts constructively.
- Comfort with using CRM tools, office productivity software, and online communication platforms for tracking leads, preparing reports, and managing follow-ups.
- Bachelor's degree in any discipline; a postgraduate qualification or specialization in education, management, or international relations is an advantage.
- Prior experience in international education counseling, visa handling, or university liaison is highly desirable.
- Strong local market understanding of Jalandhar and nearby regions, with readiness to participate in or lead local outreach and promotional activities.
