The Branch Manager - Sales will oversee all aspects of branch operations, including sales, accounts, dispatch, and overall management. The role requires a dynamic leader with strong sales acumen, the ability to manage multiple teams, and the capability to drive the branch's growth in line with company objectives.
Key Responsibilities:
Sales Management:
- Develop and implement sales strategies to achieve branch sales targets.
- Lead, mentor, and motivate the sales team to meet and exceed targets.
- Maintain relationships with key clients, dealers, and distributors to enhance sales growth.
- Identify and capitalize on new business opportunities within the region.
- Monitor market trends, competitor activities, and customer feedback to adjust sales strategies accordingly.
- Operations Management:
- Oversee day-to-day operations of the branch, ensuring efficiency and compliance with company policies.
- Coordinate with the dispatch team to ensure timely delivery of products to customers.
- Manage inventory levels to meet customer demand while minimizing costs.
- Ensure all operational activities are aligned with the companys strategic goals.
- Accounts Management:
- Supervise the accounts team to ensure accurate and timely financial reporting.
- Monitor branch budgets, expenses, and financial performance.
- Ensure compliance with all accounting standards and regulations, including GST and other statutory requirements.
- Review and approve invoices, payments, and other financial documents.
- Work closely with the finance department to resolve any accounting-related issues.
- Team Leadership:
- Manage, train, and develop branch staff across sales, accounts, and operations.
- Foster a positive work environment that encourages teamwork, accountability, and continuous improvement.
- Conduct performance evaluations and provide feedback to team members.
- Customer Relationship Management:
- Ensure high levels of customer satisfaction by addressing and resolving customer issues promptly.
- Implement customer service best practices to retain and expand the customer base.
- Collect and analyze customer feedback to enhance service delivery.
- Compliance and Safety:
- Ensure the branch adheres to all company policies, industry regulations, and legal requirements.
- Implement and monitor health and safety procedures within the branch.
- Reporting:
- Prepare and submit regular reports on branch performance, sales achievements, and operational metrics to senior management.
- Analyze branch data to identify trends, areas for improvement, and opportunities for growth.
Qualifications:
- Education: Bachelors degree in Business Administration, Sales, Marketing, or related field.
- Experience: Minimum of 5-7 years of experience in a sales management role, preferably within the steel or manufacturing industry.
- Skills:
- Strong leadership and team management skills.
- Excellent communication and negotiation skills.
- Proven track record of achieving sales targets and driving business growth.
- Solid understanding of financial management, including budgeting, accounting, and GST compliance.
- Ability to multitask and manage various branch functions simultaneously.
- Proficiency in MS Office and familiarity with ERP systems.
