Branch Manager - Retail MFB

Core Responsibilities:

• To ensure the achievement of disbursement targets with minimum delinquency.
• Identifying Joint Liability Groups (JLG) & disbursed loans, to suit the target customers and geographies.
• Enabling business growth by developing and managing teams across assigned territories for deeper market penetration and reach.
• Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.
• Disbursement, repayment, and delinquency management, achieving daily/weekly collections targets.
• Makes a close follow-up of the disbursed loans, especially the ones not paying on time.
• Undertake regular field visits, Centre Meeting, and loan applicants.
• Maintaining portfolio quality by tracking & controlling normal dues, nonstarters, delinquency, & frauds.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensuring weekly/daily meetings & visits to the centre.

Experience Requirement:

• Fresher to a maximum of 5 years of experience as a sales officer in the microfinance business.
• Basic understanding of the microfinance business and the JLG model working would be preferred.

Key Skills:

• Relationship management
• Business sourcing
• Flair for sales
• Understand critical attributes of customer service