At a glance
Location
kolkata
Salary
INR - 40,000 / Monthly
Shift
Day
Urgency
Immediate Joining
Openings
3
Job requirements
Experience
5 - 8 years
Education
Graduate
English level
Basic
About The Role
About the Role We are looking for an experienced Branch Manager / Regional Manager to lead and scale a fast-growing B2C operations business. The ideal candidate should have hands-on experience managing 2–3 branches, driving operational excellence, leading teams, and ensuring exceptional customer experience. Key Responsibilities
- Manage end-to-end operations across multiple branches.
- Lead branch teams and ensure smooth day-to-day business operations.
- Drive branch performance, customer satisfaction, and operational efficiency.
- Monitor branch KPIs, MIS, profitability, and service quality.
- Handle customer escalations and ensure timely resolution.
- Build and manage vendor and partner relationships.
- Ensure process compliance and continuous operational improvements.
- Support business expansion and new branch setup initiatives. Note- Candidates from Car Relocation, Home Relocation, Mobility, Used Car, Automotive, or Logistics industries will be preferred.
Must-have skills
Multi Branch ManagementBranch OperationsRegional OperationsVendor ManagementP&L ManagementBranch Operations ManagementManage daily B2C operationsBranchManagementRegional ManagementP&L / Cost Control
