Branch Manager

Company Description Bajaj Life Insurance is one of India's fastest-growing life insurance companies, offering a broad portfolio of solutions including ULIPs, term plans, retirement, and child policies to support long-term financial security and life goals. The company serves over 3.47 crore policyholders, with a strong track record reflected in its 99.33% claim settlement ratio and robust solvency margin. With 598 branches, more than 1.61 lakh insurance consultants, and partnerships with leading banks, Bajaj Life provides wide-reaching, customer-first service. The organization emphasizes innovation, collaboration, and employee well-being, earning recognition as a Great Place to Work and multiple Best Employer India awards. Bajaj Life continues to invest in digital platforms and smart solutions to deliver convenient, accessible insurance services across India.

Role Description The Branch Manager role at Bajaj Life in Kolkata/ Mumbai/ Delhi is a full-time, on-site position of managing teams and achieving business targets. This role includes overseeing sales activities, guiding and mentoring field sales managers, and ensuring effective implementation of company single premium products and campaigns. The Branch Manager will manage cutome relationships, ensure high service standards, and handle escalations to maintain satisfaction and retention. Daily responsibilities also involve monitoring performance metrics, driving local marketing initiatives, maintaining regulatory and compliance standards, and coordinating with regional and corporate teams on strategy and reporting. The role requires active involvement in recruiting, training, and developing relationships managers to build a high-performing, customer-focused team.

The team will be responsible for working on Maturity customer retention vis selling single premium.

Qualifications

• Demonstrated skills in branch operations management, including planning, execution, and performance monitoring.
• Strong people leadership capabilities, with experience in team supervision, coaching, and talent development.
• Proficiency in sales and business development, including target setting, pipeline management, and local market activation and lead management.
• Understanding of insurance or financial services products, regulatory requirements, and basic risk and compliance practices.
• Excellent communication, negotiation, and interpersonal skills, with proficiency in English and local languages preferred.
• Bachelor's degree in Business, Finance, Management, or a related field; relevant experience in insurance or banking branch management is highly beneficial.
• Proven ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines while maintaining service quality.