IDEA USHER is a leading SaaS / IT services / software solutions] provider focused on delivering innovative technology-driven solutions to global clients. We are expanding our sales team to drive growth and reach new markets.
Job Summary
We are looking for enthusiastic and results-driven
BPO Telecallers to join our sales team. You will be responsible for making outbound cold calls to prospective clients, introducing our tech products/services, and generating qualified leads or direct sales.
Key Responsibilities
- Make a high volume of outbound cold calls daily to potential customers.
- Pitch and explain company tech products/services clearly and confidently.
- Identify customer needs and suggest appropriate solutions.
- Follow up on leads generated through marketing campaigns.
- Maintain a database of calls, leads, and customer information using CRM tools.
- Meet or exceed weekly/monthly sales targets and KPIs.
- Collaborate with the internal sales and marketing teams for strategy alignment.
- Handle objections professionally and close sales when possible.
Requirements
- 03 years of experience in BPO, telesales, cold calling, or a related role.
- Excellent communication skills in English (additional regional languages is a plus).
- Confident, persuasive, and customer-focused attitude.
- Basic understanding of technology products or IT services.
- Ability to handle rejection and remain motivated.
- Familiarity with CRM tools is a plus.
- High school diploma or bachelor's degree preferred.
Skills: bpo,sales,crm tools,customer,crm,telecalling
