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BPO Professionals

Jobshop
Bengaluru
1-6 Years
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Job Description

  • We are seeking BPO Professionals to join our dynamic team in India. The ideal candidates will have 1-6 years of experience in the BPO sector, demonstrating strong communication skills and a passion for customer service. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a high level of satisfaction.
  • Handle inbound and outbound calls effectively and efficiently.
  • Resolve customer queries and issues in a timely manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve processes and customer satisfaction.
  • Adhere to company policies and standards during customer interactions.
  • Excellent verbal and written communication skills in English and local languages.
  • Strong problem-solving skills and ability to think critically.
  • Familiarity with customer service software and CRM systems.
  • Ability to work in a fast-paced environment and manage time effectively.
  • Basic computer skills including proficiency in Microsoft Office Suite.
  • Strong interpersonal skills and ability to work in a team.
  • Flexibility to work in shifts, including nights and weekends.

More Info

Job Type:
Permanent Job
Industry:
Recruiting
Role:
Customer Service Executive (Voice)
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Jobshop

Job Shop is a Career Management & Recruitment Firm with a Mission to Source, Develop and Sustain our Clients Human Assets through an Integrated and Holistic System. Established in the year 2013 with a small team of 5 recruiters, we are not a team of 70 and have proven ourselves as one of Bangalore’s leading Recruitment Firm specializing in IT, Non IT & BPO Recruitment.

Job ID: 120569287

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Last Updated: 12-02-2026 10:38:08 AM
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