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Fresher
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  • Posted 10 days ago
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Job Description

We are seeking a motivated and enthusiastic BPO Executive to join our dynamic team in Andhra Pradesh. This role is ideal for B Com graduates or freshers looking to kickstart their careers in the business process outsourcing (BPO) industry. As a BPO Executive, you will be responsible for handling customer inquiries, providing support, and ensuring a high level of customer satisfaction. Key Responsibilities: - Engage with customers through voice communication to address their queries and provide solutions. - Maintain a positive and professional demeanor while interacting with clients. - Document customer interactions and feedback accurately in the system. - Collaborate with team members to improve service delivery and customer experience. - Participate in training sessions to enhance product knowledge and communication skills. Required Skills: - A Bachelors degree in Commerce (B Com) or equivalent. - Strong verbal communication skills in English and local languages. - Ability to work in a fast-paced environment and handle multiple tasks. - Basic computer skills and familiarity with MS Office. - A customer-centric approach with a willingness to learn and grow. This is an excellent opportunity for fresh graduates to gain valuable experience in the BPO sector and develop their professional skills. If you are a recent graduate with a passion for customer service and are looking for a challenging yet rewarding role, we encourage you to apply. Join us and be a part of our success story!

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Key Skills

Bachelors degree in Commerce (B Com)

Strong verbal communication skills in English and local languages

Familiarity with MS Office