Search by job, company or skills

ntt data north america

BPO Business support senior specialist

Save
new job description bg glownew job description bg glow
  • Posted 2 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Strategic Facilities Administration

Maintain centralised databases of leases, contracts, SLAs, compliance certifications, and maintenance schedules across multiple sites.

Implement and optimise workflows for facilities-related requests, approvals, and escalations.

Standardise documentation and reporting to ensure consistency across geographies.

  • Vendor & Contract Management

Support the full vendor management lifecycle: onboarding, compliance checks, performance tracking, and renewals.

Analyse vendor KPIs (response times, cost efficiency, SLA adherence).

  • Financial & Budgetary Support

Track and reconcile facilities-related expenditures on REWP Credit Card.

Follow up on outstanding Vendor invoices Communication & Coordination

Act as the remote point of contact for stakeholders across regions.

Support executive-level presentations, board reports, and project updates.

Support Coordination cross-functional initiatives between Facilities, HR, IT, and Finance.

  • Technology & Systems

Administer facilities management platforms (e.g., ServiceNow)

Support system upgrades, user training, and reporting automation.

More Info

Job Type:
Industry:
Employment Type:

Job ID: 148489083