Lead BPM activities that involve understanding of client's business requirements and assessment of current processes, procedures, systems, and organization model.
Conduct information gathering activities through client interviews & observation, research into current activities, blue-sky workshops, and/or assessment of current activities outcomes.
Develop process maps, data flow diagrams, and conceptual alternatives to current state activities.
Recommend new methods, systems, procedures or organizational changes.
Work with project stakeholders to implement the proposed changes.
Maintain communication with clients throughout the implementation process to see if the recommendations work or require modification.
Lead discussions, offer opinions and share ideas with the team as well with clients.
Provide milestone-based reports out to stakeholders to maintain governance communication.
Elevate team's capability through regular knowledge sharing, continuous improvement, and mentoring sessions.
Establish and maintain library repository of common solutions, automations, applications, bots, etc.
Work Experience
Skills and Qualifications:
Master's degree in Business Administration (MBA)
A minimum of 5+ years of collaborative experience in Business Process Management field
Experience in process modelling, process mining and analytics, and improvement methodologies
Cross functional knowledge of operational, supporting, and management processes; oil & gas background a plus
Aptitude for complex, creative, and critical thinking to assess complex information and arrive at unique solutions
Excellent listening and comprehension skills
Excellent and concise verbal, written, and presentation skills
Keen time management skills in order to meet tight deadlines and complete projects on time
Strong analytical and problem-solving skills
Ability to work independently and as part of team
Ability to establish and maintain strong relationships and to influence others and move toward a common vision or goal
Project management experience
LEAN training is a plus
Experience using BPM tools like SAP Signavio, ARIS, Celonis, and others is a plus
