Blue Prism Support Engineer

Project Description:

Our project involves developing cloud-based, state-of-the-art compliance archive products to securely archive and retain real-time communications data in accordance with internal and external regulatory requirements. This product is developed in-house within an agile framework, addressing business requirements from multiple stakeholders. By applying continuous development and deployment principles, the team aims to transition from project to product management, providing our client with robust compliance archive solutions for the coming decade.

Responsibilities:

• Bot Operations & Monitoring
• Incident Management & Troubleshooting
• Maintenance & Administration
• Change Management & Collaboration

Mandatory Skills Description:

• Must have a Computer Science academic background
• Communication skills should be good
• Core requirements include proficiency with the Blue Prism Control Room
• Expertise in process monitoring, work queue management, managing digital workers, and resolving login agent issues
• Basic SQL
• Windows Server/Client troubleshooting
• Strong logical problem-solving abilities

Nice-to-Have Skills Description:

• Basic knowledge of programming languages like C#, Java, Python, or VBA is highly advantageous for reviewing minor code-based blocks and Visual Business Objects (VBOs)