BizOps / Programme Manager, Payments Operations

Location: Delhi - Saket
Work Model: 4 days WFO
Reporting To: Head of Operations
Team: Payments Operations

Role Overview

This is a high-impact BizOps / Programme Management opportunity for a problem solver who thrives on transforming complex payment operations into scalable, efficient, and technology-enabled processes. You will operate as a strategic and hands-on partner to the Payments Operations leadership team, identifying inefficiencies, designing solutions, and driving execution across critical payment workflows.

Operations Scope:

Money Movement (24×7), RFI/Query Management, Rail Operations & Testing, RBAC/Access Management, Reconciliation & Automation

Key Responsibilities:

• Root-cause analysis on operational pain points → automation/product requirements

• Drive programmes: problem → solution design → execution → documentation → closure

• Build controls, process re engineering models, Performance dashboards

Ideal Candidate:

• 4–8 years, preferably top-tier consulting.

• Banking/payments/fintech background

• Operations Transformation, BizOps, Programme Management experience

• Comfortable as independent IC gets into operational details