About the role:
We are seeking a detail-oriented and client-focused Billing Senior Executive to join our Accounts & Operations team. The ideal candidate should have strong knowledge of accounting, billing, and client coordination.
This role involves preparing accurate invoices for corporate clients, resolving billing queries, and ensuring smooth coordination between the Accounts and Operations teams.
Key Responsibilities:
- Manage the billing department responsible for invoicing and collections.
- Oversee preparation and review of bills, ensuring accuracy, completeness, and compliance with client contracts and company policies.
- Prepare, review, and dispatch invoices for travel bookings and services to corporate clients, ensuring accuracy and contractual compliance.
- Track and record transaction data in billing software, regularly updating records for any new bookings or adjustments.
- Liaise with the Finance department and corporate client departments to reconcile billing discrepancies and resolve invoice disputes.
- Coordinate with the Finance department to reconcile client accounts by matching payments received against outstanding invoices and promptly act on discrepancies.
- Ensure maintenance of billing records, manage client databases, and maintain supporting documentation for audits and compliance.
- Consolidate all travel bookings, expenses, and related transactions for the month; verify completeness and correctness.
- Generate bulk invoices and monthly statements for all contracted corporate clients, including itemized breakdowns and GST compliance notes.
- Analyze billing data and KPIs to identify trends and recommend improvements in billing processes.
- Develop and update billing processes to comply with GST and TDS guidelines.
- Collaborate closely with Sales and Operations teams to understand contractual client arrangements, special billing requirements, and travel program specifics.
- Prepare periodic billing and revenue reports for management, identifying collection risks and opportunities for process automation.
- Handle escalated client billing queries with professionalism and ensure high standards of customer service.
- Archive and securely store all invoices and supporting records for audit and regulatory purposes.
Skills & Competencies:
- Strong analytical skills with close attention to detail
- Excellent communication and interpersonal skills for corporate client coordination
- Good organizational and coordination abilities
- Ability to manage multiple tasks and meet deadlines
- Process-oriented mindset with problem-solving capability
Requirements & Qualifications:
- Bachelor's degree in Finance, Accounting, Business, or a related field.
- Minimum 3-5 years of experience in billing or finance, preferably in the travel or services industry.
- Proficiency in billing/accounting software such as Tally, Busy, and MS Excel.
- Good understanding of GST-compliant invoicing and reconciliations.
- Ability to work effectively in a fast-paced and dynamic environment.
What We Offer:
- Opportunity to work with a growing Travel & Hospitality organization serving leading corporate clients.
- Exposure to end-to-end billing operations and client-facing finance coordination.
- Opportunity to enhance skills in accounts, compliance, and client servicing.
- Learning-driven and collaborative work environment.
