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Job Title: Manager – Accounts Receivable (Billing)
Department: Billing / AR (US Healthcare Staffing)
Location: Noida (Onsite)
Shift: US Shift (5 Days Working)
About the Role
We are looking for an experienced professional to manage Accounts Receivable (AR) and client billing operations within a healthcare staffing environment. The role focuses on collections, reconciliation, dispute resolution, and improving cash flow, while ensuring accurate invoicing aligned with client contracts. The candidate will also lead a team and work closely with clients and internal stakeholders.
Responsibilities
- Manage end-to-end Accounts Receivable (AR) cycle, including invoicing, collections, and cash application
- Drive collections and follow-ups to reduce outstanding receivables and improve cash flow
- Monitor aging reports (AR aging) and take proactive actions to minimize overdue balances
- Act as the primary point of contact for client billing and payment-related queries
- Resolve client disputes, short payments, and discrepancies in a timely manner
- Reconcile client accounts, invoices, and payments to ensure accuracy
- Work closely with billing team to ensure error-free invoicing and minimize disputes
- Track and report key AR metrics such as DSO, aging buckets, and collection efficiency
- Handle MSP/VMS portals (Fieldglass, Beeline) for invoice tracking and payment updates
- Collaborate with internal teams (recruitment, payroll, finance) for issue resolution
- Ensure adherence to SLAs, client contracts, and internal controls
- Drive process improvements to enhance collections and reduce revenue leakage
- Lead and manage AR/billing team, including task allocation, performance tracking, and mentoring
Qualifications
- Bachelor's degree in Accounting, Finance, or related field
- 5–8+ years of experience in Accounts Receivable / Order-to-Cash / Healthcare Staffing
- Strong experience in collections, AR aging, and client reconciliation
- Familiarity with VMS/MSP platforms (e.g., Fieldglass, Beeline)
- Good understanding of billing processes and contract-based invoicing
- Proficiency in Excel and accounting/ERP systems
- Strong analytical and problem-solving skills
- Proven experience in team handling and stakeholder management
- Strong communication skills for client interactions
Preferred Skills
- Experience with US healthcare staffing clients
- Prior team management experience (2–5 team members preferred)
- Understanding of payroll and billing integration in staffing
