Generate and process customer invoices accurately and on time based on executed contracts, Statements of Work (SOWs), purchase orders, and milestone completions.
Review contracts and commercial terms to ensure billing is aligned with agreed pricing, milestones, and payment schedules.
Verify supporting documents before invoice generation.
Ensure compliance with internal billing policies and approval workflows.
Process recurring, milestone-based, time-and-material, subscription, and project-based invoices.
Coordinate with Sales, Delivery, Customer Success, and Finance teams to obtain billing triggers.
Monitor unbilled revenue and ensure timely conversion into invoices.
Assist collections teams by providing invoice documentation and customer clarifications.
Support dispute resolution related to billing issues.
Ensure invoices comply with GST, international tax, and statutory requirements.
Maintain audit-ready documentation for all invoices.
Adhere to internal financial controls and approval matrices.
Support statutory audits, internal audits, and revenue audits.
