About Protouch Medical Billing
Protouch Medical Billing, a subsidiary of Protouch Staffing, is a healthcare Revenue Cycle Management (RCM) company built on decades of experience in the healthcare industry. Leveraging deep expertise in healthcare operations, compliance, and patient care, we help healthcare providers optimize their financial performance through tailored RCM solutions. Our experienced team specializes in medical billing, coding, claims management, and compliance, utilizing advanced technology and industry best practices to streamline revenue cycles for healthcare providers ranging from individual clinics to large hospitals.
Position Summary: The Billing Data Entry Specialist supports timely and accurate claim processing by entering, reviewing, and correcting patient, insurance, encounter, and billing-related information.
Job Specification & Preferences
- Entry level
- Must have good communication
- Typing skills
- Understanding of computers and software
- Client-end software(CRM) as well
Essential Responsibilities
- Enter and update patient demographic and insurance information.
- Review source documentation for completeness.
- Validate required claim information before submission.
- Correct assigned data-related claim rejections.
- Maintain complete and accurate account notes.
- Follow privacy, security, and minimum-necessary-access requirements.
- Meet established productivity, quality, and turnaround standards.
- Escalate missing, inconsistent, or complex information.
Required Qualifications
- At least one year of healthcare billing or medical data-entry experience
- Familiarity with U.S. health insurance information
- Strong keyboarding, accuracy, and attention to detail
- Ability to follow documented procedures consistently
- Clear written English
- Experience with billing or practice-management software
Preferred Qualifications
- Emergency medicine or hospital medicine experience
- Professional-claim or CMS-1500 familiarity
- Experience correcting claim edits or rejections
- Knowledge of payer portals and eligibility tools
Key Performance Indicators
- Entry accuracy
- Transactions completed per hour or day
- Turnaround time
- Rework rate
- Escalation accuracy
- Attendance and schedule adherence
