Billing Coordinator

Visual Data Media Services is an award-winning multimedia company, with offices in Burbank, London, and Bangalore. We offer a full range of creative post-production and media distribution services for feature films and television content.

Our services include encoding, transcoding, editing, color correction, digital distribution, media asset management, quality control, subtitling and closed captioning, script creation, audio, tape duplication and conversions, as well as creative postproduction services.

Our goal is to provide an exceptional customer experience with every client on every job. This is achieved by our commitment to our core values: Courtesy, Accountability, Empowerment, and Can Do Attitude. While we are equally focused on quality, efficiency and on-time delivery by utilizing the latest in cutting edge technology and innovative solutions, we truly believe that having the right people is what provides us with our competitive edge.

Summary:

Billing Representatives are responsible for driving the closure and invoicing or all completed media orders to ensure timely and accurate billing.

Essential Duties and Responsibilities:

Ensure media orders are invoiced accurately, in a timely manner and in line with clients SLAs.

Communicate to Client Services any issues that will prevent final invoicing.

Tracking invoicing throughout the billing period to ensure we are on target to meet the weekly and monthly goals.

Maintain a high level of service for our customers.

Represent and uphold all department policies and procedures.

Provide information and/or reports when requested and resolve all requests quickly and accurately.

Respond to emails within 1 hour where possible. If you cannot resolve the email, respond with an ETA for completion.

Provide support for Admin as needed.

Provide support to Client Services as needed.

Maintain PO logs as needed.

Qualifications:

Sales Acumen: Low

Analytical skills: Moderate

Self-Discipline: High

Teamwork: High

Planning/Organization: High

Judgment: High

Customer Service: High

Interpersonal Skills: High

Written communication: High

Oral Communication: High

Budget Conscious: Low

Mathematical Skills: High

Problem Solving: High

Computer Skills: High

Leadership: Low

Education and Experience:

3+ years of accounting/ billing experience required

Experience with a post-house or similar business preferred

Results oriented with strong attention to detail

Experience with organizing and managing priorities

Strong ability to work unsupervised and at a fast pace

Excellent customer service skills

Degree : BCom /Mcom / CA pursuing / CMA pursuing

Physical Demands:This is largely a sedentary role, as the employee is frequently required to sit for long

periods of time.

Work Environment:This position is remote and uses standard office equipment such as computers.