Bilingual Caller- Spanish & English

Business Development Executive — Dental Appointments (Bilingual: English/Spanish)

Position Summary

Customer-focused role handling inbound/outbound patient calls in English and Spanish to schedule and optimize dental appointments, assist with insurance info, maintain records, and coordinate with office staff.

Key Responsibilities

• Handle inbound/outbound calls in English and Spanish.
• Schedule, confirm, reschedule, and cancel appointments.
• Use waitlists and fill cancellations to maximize provider schedules.
• Collect/verify patient demographics and insurance details.
• Enter accurate notes in the practice management system.
• Coordinate with office managers and staff on schedules and updates.
• Maintain confidentiality and excellent customer service.

Qualifications

• Fluent English and Spanish (verbal & written).
• High school diploma or equivalent.
• Call center, healthcare/dental experience preferred.
• Strong communication, organization, and computer/data-entry skills.
• Reliable attendance and professional demeanour.

Relocation

• Willingness to relocate to Mohali- Punjab, if required.

Pay: 30,000.00 - 45,000.00 per month (Negotiable for better candidate)

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Life insurance
• Provident Fund

Language:

• Spanish (Required)

Work Location: In person