Search by job, company or skills

P

BI Analyst - Support

ProArch
India
Fresher
Save
new job description bg glownew job description bg glow
  • Posted 18 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Key Responsibilities

  • Dashboard Support & Maintenance
  • Serve as the primary support contact for existing Tableau dashboards
  • Troubleshoot issues, answer user questions, and assist with navigation and usage
  • Monitor dashboards to proactively identify and resolve performance or data issues before they escalate
  • Incident Management & Issue Resolution
  • Act as the first line of defense for incoming requests and incidents
  • Triage tickets, resolve quick fixes, and escalate complex issues to appropriate team members
  • Ensure timely diagnosis and resolution of dashboard-related problems to minimize downtime
  • Ticketing System Ownership
  • Help design, implement, and manage a structured ticketing system for analytics requests
  • Create a centralized intake process for issues, enhancements, and support needs
  • Track, prioritize, and report on incoming work to ensure visibility and accountability
  • Operational Efficiency & Continuity
  • Reduce dependency on individual contributors by distributing workload effectively
  • Support continuity of operations by maintaining documentation and standard processes
  • Help prevent reactive fire drills by establishing proactive monitoring practices
  • Collaboration & Enablement
  • Partner with dashboard developers to reduce interruptions and protect development momentum
  • Provide guidance and basic training to users to improve dashboard adoption and self-service
  • Collaborate with data teams to ensure data quality and consistency

Requirements

  • Experience administering Tableau Server and/or Tableau Cloud environments
  • Strong troubleshooting skills with dashboards, data sources, and performance issues
  • Familiarity with ticketing systems (e.g., ServiceNow, Jira, or similar)
  • Basic understanding of SQL and data structures
  • Strong communication skills with the ability to support both technical and non-technical users
  • Ability to prioritize tasks and manage multiple requests in a fast-paced environment

Preferred Qualifications

  • Experience setting up monitoring, alerts, and governance processes in Tableau
  • Exposure to data warehousing concepts and ETL processes
  • Experience building or supporting analytics workflows in a business environment

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Analytics
Employment Type:
Full time

About Company

ProArch

Job ID: 148325291

Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs
Last Updated: 26-05-2026 01:40:32 AM
Homejobs in IndiaBI Analyst - Support

Similar Jobs

BI Operations Support Analyst (MicroStrategy)

visionet systems inc.
Bengaluru, India

Skills:

Sql, Public Schema Objects, Grid Reports, Dossiers Visualizations, Subscriptions handling, User creation user access management, Microstrategy, Object Manager Package creation migration deployment