Bharat Banking:Business Head - Bharat Enterprises Retail

About Bharat Banking
The increasing income diversification, evolution of the tech stack, various government schemes to improve livelihoods, and integrating the country via roads and the internet have provided strong tailwinds to the rural and semi urban (RUSU) or Bharat markets.

To better capitalize on the growth runway and open the world of possibilities for the Bharat customer, the bank has set up a separate Bharat Bank vertical. It is an amalgamation of products and geography, handling certain core products across the country and all the products in the RUSU branches.

The objective is to accelerate the growth journey by expanding distribution reach via branches, partnerships, and digital presence, creating tailored products and processes, and using the One Axis strategy to harness synergies in all parts of the Bank to deliver to the Bharat customer.

The Bank also continues to focus on growing the book profitably by enhancing productivity, improving operational efficiency to reduce cost, and containing risk by leveraging technology such as AI and ML & rigorous portfolio monitoring.

About the Role
The Business Head is responsible for driving the overall business strategy, growth, and profitability of the retail division. This includes overseeing operations, sales, marketing, supply chain, and customer experience.
Key Responsibilities

.The candidate will have accountability of Product, Portfolio/Collection, P&L, technology implementation, Compliance,Risk - Control, Learning and development, Financial Inclusion & Digital Initiatives for Retail Microfinance
.Manage P&L of the Segment
.Represent cases in committee and get approvals
.Ensure deepening of relationship with existing customers
.Ensure maximisation of income per customer
.Maximise NTB onboarding and minimise ETB churn
.Manage asset quality of the book
.Ensuring compliance aspects like DTM, EWS, PNPA, DPD, LEI, UFCE, PSC, Stale rating etc are taken care of
.Ensure all audit queries are responded.
.Resolve operational, audit and compliance issues
.Hire train and retain RSMs and ensure low attrition in the book
.Stakeholder management
Qualifications
Optimal qualification for success on the job is:

.CA or MBA from a recognized institute / University
Role Proficiencies:
Knowledge

1. Sound understanding of transaction banking

2. Ability to manage multiple stakeholders

3. Good understanding of Corporate client space

4. Good relationship management skills

Skills

1.Strong leadership skills

2.Good communication (both verbal & written) and inter-personal skills

3.Good team management skills

4.Stake holder Management

Abilities

1. Ability to work effectively across functions and demonstrated ability to coach and mentor others

2. Ability to prioritize and make decisions in a fast-paced environment

#ComeAsYouAre We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply