Benefits data Administration Team lead

Benefits data Administration – Team lead

Job Title: Benefits data Administration - Team lead

Location: Bangalore

Exp Range: 4-7 Years

Only Work from Office (No Hybrid, No Remote, No Work from Home)

Shift Timing: Should be comfortable with night (US) & Rotational Shifts

JD: Kindly refer to the end of the post

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview

• Step 1: Visit https://ibegin.tcs.com/iBegin/

• Step 2: Click to login

• Step 3: Click New user (Register with us)

• Step 4: Select BPO in areas of interest and complete the registration. (Fill the details)

• Step 5: Once completed, your TCS no. will be generated which starts from EP2025XXXX.

• Step 6: You will receive the EP number on your personal e-mail ID.

Eligibility:

• Minimum 15 years of regular, full-time education (10 + 2 + 3)

• Should be flexible with night shifts & rotation shifts

Role Purpose

The Lead – Benefits Data Administration is responsible for overseeing and executing end-to-end benefits data processes for US HR operations. This role ensures high standards of data integrity, compliance, and timely delivery of all benefits-related activities. The Lead will guide analysts, coordinate with cross-functional teams, and support escalated issues related to benefits programs.

Key Responsibilities

• Manage administration of US employee benefit programs, including health & welfare, leave programs, retirement plans, and other employer-sponsored benefits

• Oversee benefits data processing, audits, mass uploads, vendor file feeds, and issue resolution

• Ensure accuracy and compliance across benefits transactions, documentation, and governance controls

• Collaborate with vendors, payroll, compensation, and HR teams for seamless benefits operations

• Respond to complex or escalated benefits queries and support audits, regulatory reporting, and documentation

• Monitor process performance, identify gaps, and drive continuous improvement in benefits data workflows

• Provide guidance, training, and quality oversight to junior team members

• Support transition, automation, and system enhancement initiative