Benefits Administrator

Job Summary:

Benefits Administrators are generally responsible for managing of group benefits programs such as health, disability, life insurance, retirement and other plans in India, supporting building operational processes related to the benefit programs in India and other APJ locations and providing employee support in cases of escalations.

Primary Responsibilities:

• Manage employee escalations with support from our brokers and providers
• Establish effective ways to reduce the number of escalations and improve employee experience
• Coordinate and manage leave of absences requests for India and APJ
• Ensure timely payment of monthly insurance premiums for India and APJ
• Partner with People Services and other relevant stakeholders to build and record a catalogue of operational processes supporting employee benefits in India and APJ
• Support and execution of the Veracity content and employee communication
• Support other regional projects as required

Skills:

• Strong organization and communication skills
• Knowledge of employee benefit programs
• Experience with building efficient processes
• Collaboration across multiple stakeholders
• Knowledge/experience of benefits technology is an advantage

Education::

• Degree in Business Administration, Human Resources or other related discipline Qualifications:

• Experience managing, directing and planning of group benefits programs

• Knowledge of relevant regulations

• SHRM (Society for Human Resource Management) or CEBS (Certified Employee Benefit Specialist) certification.