Primary Job Title (standardized): Education Counselor
About The Opportunity
A growing organisation in the Education Services & Student Counseling sector, delivering career guidance, admissions support, and skilling pathways for learners across India. We partner with institutes and ed-tech programs to convert inquiries into enrolments and deliver high-quality counselling experiences. This on-site role is ideal for energetic freshers and experienced candidates who want to build a career in student recruitment and academic counselling.
Role & Responsibilities
- Handle inbound and outbound student enquiries; evaluate educational goals and recommend appropriate programs and pathways.
- Manage the end-to-end admissions funnel lead qualification, needs assessment, application support, follow-ups and conversion to enrolment.
- Maintain accurate candidate records in the CRM; update progress, schedule callbacks, and generate regular MIS reports for team leads.
- Conduct on-site counselling and admission sessions, parent interactions, and cohort onboarding as required.
- Meet individual conversion and quality metrics through consultative counselling and structured follow-up strategies.
- Collaborate with marketing and operations to escalate prospective student feedback and improve conversion workflows.
Skills & Qualifications
Must-Have
- Bachelor's degree or equivalent (any discipline) freshers welcome.
- Proven telephone and face-to-face counselling capability or demonstrable interest in student advising roles.
- Familiarity with CRM tools (Salesforce, Zoho CRM) and basic MS Excel for tracking and reporting.
- Ability to manage multiple enquiries, prioritise leads and maintain disciplined follow-up routines.
- Comfortable working on-site with target-driven KPIs and daily/weekly reporting cadence.
- Fluency in English and at least one regional language relevant to the assigned centre.
Preferred
- Experience in education counselling, college admissions, or ed-tech student acquisition.
- Knowledge of program structures (UG/PG/diploma) and standard admission processes across Indian institutes.
- Prior experience working with lead-generation channels and conversion optimisation practices.
Benefits & Culture Highlights
- Structured onboarding and training program for freshers plus ongoing professional development.
- Performance-linked incentives, clear growth paths into senior counselling, team lead or admissions operations roles.
- Vibrant on-site team culture focused on student outcomes, continuous improvement and measurable impact.
Location: On-site across India. If you are passionate about guiding students, comfortable with targets, and eager to grow in the education domain, we'd love to hear from you. Apply now to join a fast-paced counselling team and make a measurable difference in learners careers.
Skills: student counseling,sales,learners,admissions counseling,onboarding,lead qualification
