BD - Operations Executive

Key Responsibilities:

1. Qualification & Partner Coordination

• Assist in the creation of qualifications and ensure timely TP/TC (Training Partner/Training Centre) onboarding.
• Coordinate with academic teams to streamline registration and documentation processes.

2. Batch Formation & Documentation

• Facilitate SIDH portal batch formations and ensure documentation is complete for timely approvals.
• Manage data entry and accuracy in alignment with operational standards.

3. Invoicing & Payment Tracking

• Prepare and raise client invoices accurately and on time.
• Monitor receivables, follow up with clients for payments, and maintain financial tracking reports.

4. Client Relationship Management

• Handle client queries and provide operational support.
• Address modification requests and ensure approvals through the proper internal channels.
• Maintain effective communication with clients for service continuity.

5. External Coordination & Compliance

• Liaise with NSDC to track and resolve raised tickets and pending compliance-related issues.
• Coordinate with NCVET consultants for QP (Qualification Pack) approvals and regulatory documentation.
• Ensure follow-ups with reporting managers/authorities on outstanding project components.

6. Performance Reporting & Data Management

• Track and report key metrics related to project progress, qualification status, and invoicing.
• Maintain comprehensive data records for audits and internal/external reporting.

7. Process Improvement & Additional Support

• Assist in process refinement and contribute to improving operational workflows.
• Support other responsibilities as assigned by the reporting manager.