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Marriott

Banquet Mgr

Marriott
Pune
6-15 Years

This job is no longer accepting applications

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  • Posted 2 months ago

Job Description

  • Managing Banquet Operations
  • Projects supply needs for the department, (eg, china, glass, silver, buffet presentations, props).
  • Applies knowledge of all laws, as they relate to an event.
  • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
  • Adheres to and reinforces all standards, policies, and procedures.
  • Maintains established sanitation levels.
  • Manages departmental inventories and maintains equipment.
  • Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
  • Schedules banquet service staff to forecast and service standards, while maximizing profits.
  • Assists team in developing lasting relationships with groups to retain business and increase growth.
  • Participating in and Leading Banquet Teams
  • Sets goals and delegates tasks to improve departmental performance.
  • Conducts monthly department meetings with the Banquet team.
  • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
  • Acts as a liaison to the kitchen staff.
  • Leads shifts and actively participates in the servicing of events.
  • Ensuring and Providing Exceptional Customer Service
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Responds to and handles guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Ensures employees understand expectations and parameters.
  • Strives to improve service performance.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Reviews comment cards and guest satisfaction results with employees.
  • Conducting Human Resources Activities
  • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Monitors progress and leads discussion with staff each period.
  • Participates in the development and implementation of corrective action plans.
  • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
  • Attends and participates in all pertinent meetings.

More Info

Job Type:
Permanent Job
Industry:
Hospitality
Role:
Banquet Manager
Function:
Hotels/restaurants
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Marriott

Marriott International is one of the world’s largest and most well-known hotel chains, founded by J. Willard Marriott in 1927. Headquartered in Bethesda, Maryland, it operates thousands of properties across more than 130 countries. The company offers a wide range of brands, from luxury hotels like The Ritz-Carlton and St. Regis to more affordable options like Courtyard by Marriott and Fairfield Inn. Known for its global reach and hospitality, Marriott focuses on comfort, innovation, and excellent service.

Job ID: 119807515

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Last Updated: 08-01-2026 09:24:50 AM
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