Banking Professional

Company Description HDFC Bank is India's largest private sector bank, serving over 92 million customers with a comprehensive range of financial products and services. With 8,919 branches and 21,031 ATMs across 3,836 cities and towns as of August 2024, the Bank offers convenient access to individuals and businesses nationwide. Established in 1995 with the mission to be a World-class Indian Bank, HDFC Bank has become a leading player across retail, corporate, and digital banking, offering solutions such as loans, payments, and wealth management. The 2023 merger with HDFC Ltd strengthened its housing finance offerings, enabling seamless home loan and related services across urban and rural markets. Through its CSR initiative, Parivartan, the Bank focuses on education, healthcare, skills training, and sustainable livelihoods, reinforcing its commitment to inclusive growth and community impact.

Role Description This is a full-time, on-site Banking Professional role based in Dehradun. The Banking Professional will support branch operations, including opening and servicing accounts, processing transactions, and handling customer queries with accuracy and courtesy. Responsibilities include promoting banking products such as deposits, loans, credit cards, and digital services, while ensuring regulatory compliance and adherence to internal policies. The role involves maintaining up-to-date customer records, monitoring account activities, and assisting in branch sales initiatives and campaigns. The Banking Professional will collaborate with team members to deliver high-quality service, meet performance targets, and uphold HDFC Bank's standards of integrity and customer focus.

Qualifications

• Candidates should possess strong customer service, relationship management, and communication skills.
• Candidates should possess skills in basic banking operations, transaction handling, and documentation accuracy.
• Candidates should possess aptitude in sales, cross-selling of banking products, and achievement of branch targets.
• Candidates should possess proficiency with digital banking platforms, MS Office tools, and general computer literacy.
• Candidates should possess abilities in problem-solving, attention to detail, and time management.
• Bachelor's degree in Commerce, Finance, Business Administration, Economics, or a related field is preferred.
• Prior experience in retail banking, financial services, or customer-facing roles is an advantage.
• Working knowledge of local language and English, and familiarity with regulatory and compliance norms, is beneficial.