Backup Administrator

The Backup L2 Engineer is the highest escalation level for backup, restore, and data protection technologies. This role is responsible for architectural design, complex troubleshooting, disaster recovery leadership, automation, and security‑focused backup strategies across enterprise environments.

• Data protection and backup recovery solutions familiarity such as using virtual tape, disk to disk to tape, data replication and recovery solutions.

• UNIX and Windows systems administration experience.

• File System and Database Familiarity.

• Experienced with Configuration of Media and Master Servers, Hardware and Software troubleshooting and new device configuration.

• Proficient in NetBackup & Veeam tuning to increase performance as well as disaster discovery.

• Experienced in vault configuration, NBU management and administration.

• Strong experience on NetBackup & Veeam command line usage.

• Proficient Configuration of Data Domain / StoreOnce and level 3 administration.

• Expertise with NetBackup & Veeam upgrades and configuration.

• Experience in Oracle script based backup/Restore.

• Experience in Veritas OpsCenter Administration.

• Experienced in configuring devices, tape drives, disk pools and SLPs.

• Performance tuning and troubleshooting and system related log analysis from OS, Software (VERITAS NetBackup) and Hardware perspective.

• Expertise in Managing Backup policies, storage pools for daily, weekly and monthly backups.

• Proficient in NetBackup installation, configuration, maintenance and disaster recovery.

L2 Operations & Escalation Support

• Act as final escalation (L2) for complex backup, restore, and performance issues.
• Lead root cause analysis (RCA) for failed backups, corruption, or restore failures.
• Handle critical data restorations during cyber incidents, outages, or data loss events.
• Provide technical decision‑making during P1/P2 incidents.

Leadership & Mentoring

• Provide technical leadership to L1/L2 teams.
• Review and approve SOPs, runbooks, and change requests.
• Train team members on best practices and new technologies.
• Collaborate with storage, network, cloud, and security teams.