Backend Case Manager H-1B / GC / COS

Job Overview

We are looking for a detail-oriented and organized Backend Case Manager to manage and support U.S. immigration cases, including H-1B, Green Card (GC), and Change of Status (COS) cases. The ideal candidate should have a strong understanding of case documentation, timelines, forms, and filing procedures, along with excellent attention to detail.

Key Responsibilities

• Handle and manage H-1B, Green Card, and Change of Status (COS) cases from the backend.
• Prepare, complete, and review immigration forms and supporting documentation.
• Maintain accurate case timelines, deadlines, and status updates.
• Assist in preparing and compiling petition and filing packages.
• Review case documents for completeness, consistency, and accuracy.
• Coordinate internally to collect required documents and information for case preparation.
• Maintain proper case records, trackers, and documentation.
• Conduct regular follow-ups on pending documents, case requirements, and deadlines.
• Identify missing or inconsistent information and coordinate for necessary corrections.
• Support senior team members/attorneys with case preparation and documentation.
• Ensure cases are processed within defined timelines and internal procedures.
• Maintain confidentiality of client and case-related information.

Requirements

• 0-1 year of experience in U.S. Immigration / Immigration Operations / Case Management / Backend Processing.
• Practical knowledge of H-1B, Green Card, and Change of Status (COS) processes.
• Familiarity with immigration forms, documentation, and petition filing requirements.
• Strong attention to detail and ability to identify errors or missing information.
• Good organizational and time-management skills.
• Ability to manage multiple cases and deadlines simultaneously.
• Good written and verbal communication skills.
• Proficiency in MS Office/Google Workspace, especially Excel/Google Sheets.
• Ability to work independently as well as collaboratively with the team.

Preferred Skills

• Experience working with U.S. immigration law firms, immigration service providers, or immigration consulting companies.
• Knowledge of USCIS processes and case documentation.
• Experience maintaining immigration case trackers and databases.
• Ability to handle confidential information professionally.

What We Offer

• Professional and collaborative work environment.
• Opportunity to gain hands-on experience in U.S. immigration case processing.
• Learning and growth opportunities.
• Exposure to multiple immigration case types and backend operations.