Back office sales executive

Company Description

Naik & Associates is a leading consultancy firm specializing in Environmental, Health, and Safety (EHS) services, offering tailored solutions for industrial and construction safety since 2010. With expertise extending across India and globally, the organization delivers high-quality, industry benchmark services with a holistic approach to managing safety processes. Dedicated to improving workplace safety and operational efficiency, Naik & Associates combines engineering, planning, and management expertise to support various industries. The firm also specializes in project management consultancy for construction projects, ensuring efficient execution and cost-effective solutions while maintaining quality. ISO 9001:2008 certified, Naik & Associates has served over 100 companies through its experienced team of professionals from three locations across India.

Role Description

This is a full-time, on-site role for a Back Office Sales Executive at our Surat location. The Back Office Sales Executive will be responsible for supporting the sales team with administrative tasks, preparing sales documents, managing records, and maintaining customer databases. Additional responsibilities include responding to customer inquiries, preparing and processing sales orders, coordinating with various internal teams, generating reports, and assisting in customer follow-ups to ensure a seamless sales process.

Qualifications

• Organizational and administrative skills, including document preparation, data management, and record-keeping
• Customer communication and relationship management for timely and professional handling of inquiries and follow-ups
• Proficiency in Microsoft Office, data entry software, and basic knowledge of Customer Relationship Management (CRM) systems
• Attention to detail, time management, and problem-solving skills
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred
• Ability to collaborate with multiple teams and support sales executives effectively
• Prior experience in a sales support or back office role is a plus